PHIELD HOUSE AMBASSADOR

Part Time
Philadelphia
Posted 2 months ago

 

 

This role offers an opportunity to participate in the overall management of a 25,000-square-foot indoor sports facility as well as the design, implementation, and execution of sport and recreation programming. The successful candidate will work closely with key members of staff to ensure a positive customer experience while visiting or participating in Phield House programs.

DUTIES AND RESPONSIBILITIES

  • Ensure game/rentals are starting and ending on schedule.
  • Provide supervision during clinics and camps.
  • Manage birthday parties/events: lead activity, setup/cleanup, food/cake distribution.
  • Make sure equipment is up to standard between reservations.
  • Ensure player, field, and equipment safety.
  • Greet, direct and actively assist all guests.
  • Answer phones: screen/forward calls, handle all inquiries.
  • Schedule lessons, programs, parties, and practices.
  • Receive/sort mail.
  • Collect customer payments.
  • Availability to work flexible hours: mornings, nights, weekends, and some holidays.
  • Light cleaning of the facility.
  • Assist in other duties throughout the facility as necessary.

KEY SKILLS REQUIRED FOR THE ROLE

  • An ability to consistently demonstrate our values of insight, hard work, and effectiveness in your personal approach to work
  • Excellent attention to detail and a high motivation to learn
  • A proactive, service-focused attitude towards customers.
  • An ability to remain calm under pressure and a resilient attitude toward challenges
  • An ability to prioritize work and complete tasks with quick turnaround times and minimal fuss.
  • The ability to work collaboratively with a team.
  • Great interpersonal skills
  • Passion for health and wellness
  • Knowledge of Microsoft Office Suite and Google Systems

WORKING CONDITIONS

This position may require:

  • Weekend hours
  • Evening hours
  • Holiday Hours

PHYSICAL REQUIREMENTS

This position may be required to:

  • Stand for long periods of time
  • Walk the facility throughout most of the day
  • Lift 40+ pounds

KEY BEHAVIORAL INDICATORS

  • Team focused
  • Collaborative
  • Anticipates impact on others
  • Listens to gain a complete understanding
  • Sensitive to the views and feelings of others
  • Positive relationships
  • Assured and poised across all relationships
  • Gladly assists others

TO APPLY: PLEASE EMAIL INFO@PHIELDHOUSE.COM WITH YOUR RESUME AND COVER LETTER.

Apply Online