This role offers an opportunity to participate in the overall management of a 25,000-square-foot indoor sports facility as well as the design, implementation, and execution of sport and recreation programming. The successful candidate will work closely with key members of staff to ensure a positive customer experience while visiting or participating in Phield House programs.

DUTIES AND RESPONSIBILITIES

• Ensure game/rentals are starting and ending on schedule.
• Provide supervision during clinics and camps.
• Manage birthday parties/events: lead activity, setup/cleanup, food/cake distribution.
• Make sure equipment is up to standard between reservations.
• Ensure player, field, and equipment safety.
• Greet, direct and actively assist all guests.
• Answer phones: screen/forward calls, handle all inquiries.
• Schedule lessons, programs, parties, and practices.
• Receive/sort mail.
• Collect customer payments.
• Availability to work flexible hours: mornings, nights, weekends, and some holidays.
• Light cleaning of the facility.
• Assist in other duties throughout the facility as necessary.

KEY SKILLS REQUIRED FOR THE ROLE

• An ability to consistently demonstrate our values of insight, hard work, and effectiveness in your personal approach to work
• Excellent attention to detail and a high motivation to learn
• A proactive, service-focused attitude towards customers.
• An ability to remain calm under pressure and a resilient attitude toward challenges
• An ability to prioritize work and complete tasks with quick turnaround times and minimal fuss.
• The ability to work collaboratively with a team.
• Great interpersonal skills
• Passion for health and wellness
• Knowledge of Microsoft Office Suite and Google Systems

WORKING CONDITIONS

This position may require:

• Weekend hours
• Evening hours
• Holiday Hours

PHYSICAL REQUIREMENTS

This position may be required to:

• Stand for long periods of time
• Walk the facility throughout most of the day
• Lift 40+ pounds

KEY BEHAVIORAL INDICATORS

• Team focused
• Collaborative
• Anticipates impact on others
• Listens to gain a complete understanding
• Sensitive to the views and feelings of others
• Positive relationships
• Assured and poised across all relationships
• Gladly assists others

TO APPLY: PLEASE EMAIL INFO@PHIELDHOUSE.COM WITH YOUR RESUME AND COVER LETTER.